Job Description - Quality Assurance Specialist

Business Unit: Addison TX

Department: Corporate

FSLA: non-exempt

Reports To:  Manager of Quality and IT

Scope:

The Quality Assurance Specialist will ensure quality is considered and designed into our products by participating in design and review sessions.  The specialist will then create and use inspection and test plans (ITP) to inspect, test, and validate product functionality at specified intervals prior to final shipment to the customer.  The Quality Assurance Specialist is responsible for monitoring, inspecting, and proposing measures to correct or improve the company's final products and processes in order to meet established quality standards.  This detail-oriented person will also support key elements of the Quality Management System outlined in the responsibilities below.

Key Responsibilities:

• Using inspection and test plans, ensure products are assembled per customer specification.  Provide final Quality Approval for inspected orders.
• Participate in the entire project cycle providing input to ensure quality is present from beginning to end.
• Create new documentation, as needed, to support inspection, testing, and validation.
• Use inspection and test plans to validate that products are assembled per customer specifications.  Provide final Quality Approval for inspected orders.
• Support the Quality Management System by conducting internal audits of processes.
• Follow up on and provide closure to logged non-conformances and SCARs.
• Represent Wilson Company when responding to customer reports of non-conformances.
• Support the QMS by ensuring metrics and records are kept up to date.
• Identify and fill gaps in the quality management system.
• Identify and drive process improvement opportunities.
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• Other duties as assigned.

Required Skills/Abilities:

• Mechanical aptitude.
• Ability to interpret AutoCAD drawings.
• Familiar with creating and using inspection and test plans.
• Working knowledge of ISO 9001:2015.
• Understanding of quality concepts and tools such as continuous improvement, process mapping, and root cause analysis.
• Experience conducting or participating in internal audits.
• Ability to work independently as well as collaborate with a cross-functional team including engineering, production, and distribution.
• Use of the MS Office Suite applications including flowcharting using Visio (a plus) and working with data using MS Access (also a plus).
• Certificate in quality assurance is a plus.
• Previous experience in quality assurance or a similar field.
• Working knowledge of tools, methods, and concepts of quality assurance.
• Solid knowledge of relevant regulatory standards.
• Excellent data collection and analysis skills.
• Good written and verbal communication skills.
• Exceptional attention to detail.
• Has a professional, courteous manner and a positive attitude.

Education and/or Experience Level: